Privacy Policy
Effective Date April 30, 2023
Subject Matter and Scope
We take the protection of your personal data very seriously. With this Privacy Policy, we would like to inform you about which personal data we collect and how and for what purposes it is processed.
This Privacy Policy applies to the usage of the Traversals Platform, to visits to our website and to various other data processing operations, for example also when you visit our social media pages, when you contact us, when we work with you as a customer or as a supplier or when you apply to work for us as an employee.
We always treat your personal data in accordance with the statutory data protection regulations and this Privacy Policy.
Controller and Data Protection Officer
The Controller (as defined in the GDPR) is Traversals Analytics and Intelligence GmbH, Gräfenberger Str. 34, 91080 Uttenreuth, Germany, telephone: +49 (0)9131 92790 0, telefax: +49 (9)9131 92790 99, e-mail: info@traversals.com.
Our data protection officer is Christian Schmoll, telephone: +49 (0)89 4622 7322, e-mail: schmoll@dp.institute.
You are welcome to contact our data protection officer directly at any time with questions and suggestions regarding data protection.
Use of the Traversals platform
Account
If you set up an account to use the Traversals’ SaaS Intelligence Platform (hereinafter “Traversals Platform”) or register as an invited user, we will collect and process your data as a Controller to enable you to use the Traversals Platform.
In this context, we will process your data in the context of making the Traversals Platform available or in order to provide the services we offer.
Where applicable, this includes the processing of the surname and first name of the users of the Traversals platform, address(es), contact data (e.g. e-mail address, telephone number), contract data (e.g. subject matter of the contract, term), payment data and data collected in the course of providing our services and/or required for the provision of our services.
Your data will be processed for as long as you use your account. If you close/delete your account, the data processed via your account will be deleted promptly (subject to any retention obligations, see below under “Retention and Deletion”).
The legal basis for this storage and processing is the fulfillment of the contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) lit. b) GDPR.
For hosting the Traversals platform, we use the Google Cloud Platform (GCP), provided by the service provider Google Ireland Limited in Ireland (“Google”). Google acts as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR.
The user data processed in the context of the use of the Traversals platform may be processed on Google servers outside the EU, in third countries without an adequate level of data protection. We provide appropriate safeguards for the data transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
Data Processing with the Traversals Platform
The data you collect and process with the Traversals Platform is collected and processed by Traversals on your behalf and exclusively on your instructions.
The Traversals Platform is hosted in the EU.
This order processing by Traversals is regulated in the Order Processing Agreement (Annex 1 to our GTC).
Usage Analysis
In order to better understand how you use the Traversals Platform and to continuously improve the Traversals Platform, we collect information on the usage of the Traversals Platform and analyze how users use the Traversals Platform. In particular, information on the use of the platform (browsing history), information on the device (device ID, but not, for example, the Apple ID), the operating system, and the IP address are processed. The data collected in this process is used to create aggregated anonymized usage analyses.
In doing so, we use a so-called heatmap tool that allows us to analyze and understand how users use the Traversals Platform (e.g., how much time users spend on which pages, which links they click on, what users do and do not do, etc.). Based on the analysis of user behavior, we can optimize and further develop the Traversals Platform. As part of the use of this heatmap tool, cookies and other technologies are used to collect data about the behavior of users and their devices, in particular, the IP address of the device (collected and stored only in anonymized form), the screen size of the device, the type of device (unique device identifiers), browser information, geographic location (country only) and preferred language. This information is stored in a pseudonymized user profile, but this information is not used to identify individual users or to match it with other data about an individual user.
For the heatmap tool, we use an external service provider as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR. This may involve the transfer of personal data to a third country outside the EU. We provide appropriate safeguards for the data transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
The legal basis for the processing of data for the performance of such usage analyses is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR in the improvement and further development of the Traversals platform and our services.
Helpdesk and Live Chat
When using our helpdesk and live chat function, the contact data and other content you provide will be collected and processed. This processing is done for the administration and handling of your support or contact request.
For our helpdesks, the processing of support requests, and the live chat function, we use an external service provider as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR. This may involve the transfer of personal data to a third country outside the EU. We provide appropriate safeguards for the data transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
The helpdesk and live chat function are necessary components of the Traversals platform and the data processed in the context of the use of the helpdesk and live chat function are processed by us as the Controller for the performance of the contract (Art. 6 (1) lit. b) GDPR).
Ticket System
We use a ticket system to process support requests. When processing support requests, the contact data provided by you and the other contents of the respective ticket provided by you are collected and processed. This processing is done for the processing of the support ticket.
For the ticket system, we use an external service provider as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR. This may involve the transfer of personal data to a third country outside the EU. We provide appropriate safeguards for the data transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
The ticket system is a necessary component of the Traversals Platform and the data processed in the course of handling support requests via the ticket system is processed by us as the Controller for the performance of the contract (Art. 6 (1) lit. b) GDPR).
Transactional Messages
For transaction messages sent by e-mail in connection with your use of the Traversals Platform, we use an external service provider who performs the email broadcasting for us and ensures the deliverability of the messages. This service provider acts for us as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR.
Transactional messages as part of the use of the Traversals platform are a necessary part of the Traversals Platform and the data processed as part of the sending of transactional messages are processed by us as the Controller for the performance of the contract (Art. 6 (1) lit. b) GDPR).
Product Tours and Interactive Support
We use a service provider who interactively supports the users of the Traversals Platform during the use of the platform, in particular during onboarding, i.e. getting to know the Traversals Platform and its functionalities. When using certain functionalities or areas of the Traversals Platform, the user is offered interactive information or support.
In the course of using the Traversals Platform, a connection is established to the servers of the service provider and the IP address of the respective user, and the information on the use of the defined functions that trigger an interaction are transmitted to the service provider. The data is anonymized and used to analyze and optimize the user experience.
This interactive support is part of the Traversals platform and the data processed in this context is processed by us as the Controller for the performance of the contract (Art. 6 (1) lit. b) GDPR).
Visiting our Website
Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer. In order for the pages to be displayed in your browser, the IP address of the terminal device you are using must be processed. In addition, there is further information about the browser of your terminal device.
We are obliged under data protection law to also guarantee the confidentiality and integrity of the personal data processed with our IT systems.
The following data is logged for this purpose:
- IP address of the calling computer
- Operating system of the calling computer
- Browser version of the calling computer
- Name of the retrieved file
- Date and time of retrieval
- Transferred amount of data
- Referring URL
The data will also be used to correct errors on the website.
Our websites are hosted by a service provider on the basis of a data processing agreement pursuant to Art. 28 GDPR.
The legal basis for this data processing is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR. Our legitimate interest is the operation of this website and the implementation of the protection objectives of confidentiality, integrity and availability of the data.
Contacting Us and CRM
If you contact us to request information or a quote, the information you provide will be stored for the purpose of processing the request. If necessary, we need the information requested in a contact form on the website to process your request, to address you correctly and send you a reply.
Such requests are stored in our CRM system. This data can be used by us for direct advertising measures. You can object to such use for direct advertising at any time. Details of your right to object can be found below under “Right to object”.
The CRM system is regularly checked to determine whether data can be deleted. If data is no longer required in the context of a customer or prospect relationship, or if a conflicting interest of the person concerned prevails, we will delete the data in question, provided that this does not conflict with any statutory retention obligations.
Our CRM system is provided to us by an external service provider as a data processor on the basis of a data processing agreement pursuant to Art. 28 GDPR. This may involve the transfer of personal data to a third country outside the EU. We provide appropriate safeguards for the data transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
The legal basis for this data processing is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR. Our legitimate interest is our communication with customers and interested parties and suppliers, the maintenance of our customer relationships and the implementation of direct marketing measures. If the purpose of the contact is to conclude a contract, the additional legal basis for the processing is the necessity of the processing for the performance of a contract pursuant to Art. 6 (1) lit. b) GDPR.
Newsletter
Newsletter Registration
On our website, you can register to receive our newsletter by email. During registration, the data from the input mask, the IP address of the respective computer and the date and time of the registration are transmitted to us. Your consent will be obtained for the processing of the data during registration and reference will be made to this data protection information.
Registration for the newsletter can be terminated at any time by using the unsubscribe link contained in each newsletter or by contacting us at the contact details provided for the Controller.
The legal basis for the processing of the data after registration for the newsletter is your consent pursuant to Art. 6 (1) lit. a) GDPR.
Email Newsletter as Part of an Existing Customer Relationship
If you register as a user of the Traversals Platform and enter your email address, we may subsequently use this to send you an email newsletter, provided that you have not objected to such use. In such a case, only direct advertising for our own similar goods or services will be sent via the email newsletter. You can object to the use of your email address at any time without incurring any costs other than the transmission costs according to the basic rates by using the unsubscribe link contained in each newsletter or by contacting us at the contact details provided above.
The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR.
Newsletter Analysis
With our newsletter, a statistical evaluation of usage data may be carried out. For this purpose, we may record both the opening of the e-mail and the internal clicks and additional information about the time of opening and the IP address. This information is used for the purpose of measuring and optimizing the success of our newsletter campaigns by making the newsletter content more relevant to our target group and technically optimizing the newsletter in terms of displayability. This information can be assigned to individual newsletter recipients. However, this is merely a technical necessity and it is not our intention to observe and analyze the usage behavior of individual users. We are only interested in an aggregated statistical analysis.
The legal basis for this analysis is your consent pursuant to Art. 6 (1) a) GDPR. You can revoke your consent at any time by contacting us using the contact details provided above.
Newsletter Service Provider
We use an external service provider as a processor for sending and analyzing our newsletter on the basis of a data processing agreement pursuant to Art. 28 GDPR.
This may involve the transfer of personal data to a third country outside the EU without an adequate level of data protection. We provide appropriate safeguards for such data transfers in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
Cookies
Our website uses cookies. Cookies are pieces of information that are transferred from our web server or third-party web servers to your browser and stored there for later retrieval. Cookies may be small files or other types of information storage. Information is stored in cookies that is related to the specific end device used. Cookies contain a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. A cookie also contains information about its origin and the storage period. However, this does not mean that we gain immediate knowledge of your identity.
When you visit our website, cookies are set that are absolutely necessary for the operation of the website. These essential cookies may be, for example, cookies that are necessary for the display of the website with a content management system, which are used to recognize language settings, or which are used to document whether you have consented to the setting of further (non-essential) cookies or whether you have rejected them.
The legal basis for the processing of personal data using essential cookies is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR. Our legitimate interest is the operation of our website.
We also use non-essential cookies, for example, to collect additional information about the interests of visitors to our websites or about their usage behavior, in order to analyze and optimize our website and generally our customer interactions on this basis.
The legal basis for the processing of personal data using such non-essential cookies is your express consent, which we ask you to give when you visit our website before non-essential cookies are set.
Web Analytics
We use web analytics services on our website or parts of our website to understand how our website is used by its visitors and to improve the overall look and feel of the website.
The legal basis for the data processing in the context of the usage of web analytics services is your express consent pursuant to Art. 6 (1) lit. a) GDPR.
Google Analytics
We use the web analytics service Google Analytics with IP anonymization. Google Analytics is a web analytics service provided by Google Ireland Limited. Google Analytics sets cookies.
Google Analytics anonymizes IP addresses. IP addresses collected by Google from users within the European Economic Area are shortened before they are transmitted to the USA. Only in exceptional cases will the unabridged IP address be transmitted to Google in the USA and abbreviated there. The transmitted IP addresses are not combined with other data from Google.
You can prevent the storage of cookies by setting your browser accordingly. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plugin available at the following link, which Google Analytics uses JavaScript to notify Google Analytics that no data and information relating to visits to Internet pages may be transmitted to Google Analytics:
http://tools.google.com/dlpage/gaoptout?hl=en
When Google Analytics is used, personal data may be transferred to a third country outside the EU without an adequate level of data protection. We provide appropriate safeguards for such data transfers in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request. Please contact us using the contact details provided above.
LinkedIn Analytics
We also use the LinkedIn Analytics web analytics service of the LinkedIn Ireland Unlimited Company in Ireland. LinkedIn Analytics uses cookies.
For more information about LinkedIn’s privacy practices, please see the LinkedIn Privacy Policy at https://www.linkedin.com/legal/privacy-policy. It also describes how you can opt-out of LinkedIn’s collection and storage of data for the purpose of web analytics at any time in the future. You may also refuse the use of cookies by selecting the appropriate settings on your browser.
In the context of the usage of LinkedIn Analytics, personal data may be transferred to a third country outside the EU without an adequate level of data protection. We provide appropriate safeguards for such data transfers in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
YouTube
YouTube videos are embedded on our website. These are provided, via a plugin, by Google Ireland Ltd. in Ireland (“YouTube”).
We use the “extended data protection settings” for embedded YouTube videos, this means that YouTube does not set any cookies.
Nevertheless, when you visit a website with the YouTube plugin, a connection to YouTube is inevitably established and your IP address is transmitted to YouTube in the process.
When using YouTube, personal data may be transferred to a third country outside the EU without an adequate level of data protection. We provide appropriate safeguards for such data transfers in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
Further information on data protection at YouTube can be found in YouTube’s Data Protection and Security Centre:
https://support.google.com/youtube/topic/2803240?hl=de&ref_topic=6151248.
The legal basis for this data processing when using YouTube is Art. 6 (1) lit. f) GDPR. Our legitimate interest is the integration of videos and the associated optimization of the interactivity of our website and our customer interactions.
Fonts
In order to display the content of our website correctly and graphically appealing across browsers, we use font libraries on this website. Calling up font libraries automatically triggers a connection to the operator of the library. The operator receives the information that the font required for our website was called up from your IP address.
You can prevent the use of such libraries and the associated data transmission by installing a JavaScript blocker (e.g. www.noscript.net).
We use Google Fonts provided by Google Ireland Limited (https://fonts.google.com/).
When using Google Fonts, personal data may be transferred to a third country outside the EU without an adequate level of data protection. We provide appropriate safeguards for such data transfers in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
The legal basis for the integration and use of font libraries is Art. 6 (1) lit. f) GDPR. Our legitimate interest is the consistent display and presentation of our website.
Social Media Buttons
Social media buttons of various social media networks (e.g., Twitter, Facebook and Instagram) are integrated on our website.
If you click on one of these social media buttons, you will be redirected to our pages on the respective social media network. In this case, the provider of the respective social media network receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the respective social media network or are not logged in there. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider. If you click on a social media button and are either logged in to the respective social media network or then log in to the page of the respective social media network, the transmitted information can be assigned to your account with the social media network.
For information on the purpose and scope of data collection and processing by the providers of the respective social media network, the provider identification, a contact option and your rights and setting options for data protection, please refer to the respective privacy policies of the providers of the social media networks.
The legal basis for the integration and use of the social media buttons is Art. 6 (1) lit. f) GDPR. Our legitimate interest is the marketing of our offers and our website.
Social Media Pages (“Fanpages”)
We maintain a publicly accessible profile on various social media networks, for example, Facebook, YouTube and/or LinkedIn (“social media pages” or “fan pages”).
If you visit our social media pages and are logged in to the respective social media network, the provider of the respective social media network can analyze your usage behavior and assign the information collected to your account with the social media network and enrich it there. Even if you are not logged in or if you do not have an account with the respective social media network, personal data may be collected by the provider of the respective social media network, for example, your IP address or data collected via a cookie.
The operators of the social media networks can use this data to create user profiles. Based on your user profile, you can then be shown interest-based advertisements both on the websites of the social media network and on other websites.
If you visit one of our social media pages, we are jointly responsible with the provider of the social media network for the collection and processing of your personal data that takes place there. For information on the collection and processing of your personal data that takes place there, please refer to the privacy policies of the respective social media network. We do not have any further information on this.
We will be happy to provide you with information on the appropriate safeguards for the transfer of data to third countries in accordance with Art. 46 GDPR at any time upon request.
You can assert your data subject rights in accordance with Chapter III of the GDPR (right to information, correction, deletion, restriction of processing, data portability, etc.) both against us and against the provider of the respective social media network. In this context, we would like to point out that we can only influence the processing of personal data and the implementation of data subject rights within the framework of our social media pages within the scope of the possibilities made available to us by the respective provider.
The legal basis for our use of social media pages is Art. 6 (1) lit. f) GDPR. Our legitimate interest is the presence and marketing of our products and services on the Internet.
Video Surveillance/CCTV
Our premises are under video surveillance. This video surveillance is clearly indicated in each case by information signs. The legal basis for this storage and processing is Art. 6 (1) lit. f) GDPR. The purpose of the video surveillance and our legitimate interest is the preservation of house rights, the protection of our employees from dangerous situations, the protection of our property, namely our premises including equipment and the preservation of evidence after criminal acts. Only the management has access to the records. In individual cases, the records may be passed on to law enforcement authorities, depending on the purpose. The system deletes the data after a few days, provided that there are no incidents in terms of our legitimate interest that require longer storage.
Applications
We collect and process the personal data transmitted to us by an applicant for the purpose of carrying out the application procedure. The data requested as mandatory fields are required for the application process. All other information is voluntary. Applicant data is only made accessible to those persons and positions in our company who prepare the hiring decision or are involved in it.
If we conclude an employment contract with an applicant, the data provided will be processed for the purpose of implementing the employment relationship in compliance with the statutory provisions.
If an employment relationship is established, we store the applicant data for as long as it is required for the employment relationship and to the extent that legal regulations justify an obligation to store it.
If no employment contract is concluded with an applicant, we store the applicant data for a maximum of three months on the basis of our legitimate interest in enabling the defense of claims or a function of preserving evidence in accordance with applicable equal treatment and anti-discrimination laws. After the expiry of this period, the application documents are deleted unless the applicant has expressly consented to longer storage.
The legal basis for the processing of application documents is Art. 6 (1) lit. b) GDPR (in Germany in connection with § 26 BDSG).
If the applicant has given us separate consent, we will store the data submitted as part of the application in our applicant pool for a further 2 years after the end of the application process in order to identify future positions of potential interest to the applicant and, if necessary, contact the applicant in this regard. After this period, the data will be deleted.
Such consent to the storage of application data in our applicant pool can be revoked at any time in the future. To do so, please send us an email to the contact details provided above.
The legal basis for the storage of application documents in our applicant pool is, if applicable, the applicant’s consent pursuant to Art. 6 (1) lit. a) GDPR.
Video Conferences and Webinars
If you participate in a video conference, webinar or online meeting, etc. organized by us. (hereinafter “video conferences”) organized by us, we process your personal data in the course of your participation.
When you participate in a video conference, various categories of data are processed. The scope of the data also depends on the data you provide before or during participation in a video conference.
If you participate in a video conference organized by us, you usually have to provide at least a name when registering. However, you can also use a pseudonym. Your IP address will also be processed to enable your participation and login information and device/hardware information will be stored. Your email address and profile picture will also be processed if provided. If you dial in by phone, your phone number and IP address, if any, will be processed.
To enable participation in the video conference, data from your terminal’s microphone and any terminal video camera and, if you share your screen, information from this “screenshare” is processed. You can switch off or mute the camera or microphone yourself at any time. You always decide yourself whether and which parts of your screen are shared.
Audio and video recordings of the video conference can be made. In this case, MP4 files of all video, audio and presentation recordings are processed. There will always be an indication of the recording if one is made and, if necessary, the explicit consent of the participants to the recording will always be obtained.
You may have the opportunity to use the chat, question or survey functions in a video conference. In this respect, the text entries you make are processed in order to display them in the video conference and, if necessary, to record them.
The legal basis for data processing when conducting video conferences is Art. 6 (1) lit. b) GDPR, insofar as the meetings are conducted in the context of contractual relationships or with a view to initiating a contractual relationship (for example, in the case of video conferences with our clients in the context of the implementation of a project or participation in a webinar).
Otherwise, the legal basis for data processing in the context of your participation in a video conference organized by us is our legitimate interest pursuant to Art. 6 (1) lit. f) GDPR. Our legitimate interest in these cases is the effective implementation of video conferences.
We use one or more service providers as processors for the implementation of video conferences on the basis of a commissioned processing agreement pursuant to Art. 28 GDPR.
This may involve the transfer of personal data to a third country outside the EU. If no adequacy decision of the EU Commission exists for the respective third country, we ensure that appropriate safeguards are provided for the transfer in accordance with Art. 46 GDPR. We will be happy to provide you with a copy of the appropriate safeguards (Standard Contractual Clauses/Standard Data Protection Clauses) at any time upon request.
Age Restriction
This website is not intended or designed for use by children under the age of 16. We do not knowingly collect personal information from or about anyone under the age of 16.
Recipients Of Data
Within our company, your data will be received by those internal departments or organizational units that need it to fulfill their tasks, where applicable to fulfill contracts with you, to process data with your consent or to protect our (overriding) legitimate interests.
Data will only be passed on to third parties within the framework of legal requirements. We only pass on your data to third parties if this is necessary, e.g., on the basis of Art. 6 (1) lit. b) GDPR for contractual purposes or to protect our legitimate interest in accordance with Art. 6 (1) lit. f) GDPR in the effective performance of our business operations.
Insofar as we use service providers or third-party providers in the context of providing the website and/or providing our services, we take appropriate legal precautions as well as corresponding technical and organizational measures to ensure the protection of your personal data.
If in the course of providing the website and/or our services, we use content or tools from service providers or third-party providers whose registered office is in a third country, data is regularly transferred to a third country. Third countries are countries in which the GDPR is not directly applicable law, i.e., countries outside the EU or the European Economic Area. The transfer of data to third countries only takes place if either an adequate level of data protection, consent or other legal permission, in particular, appropriate safeguards in accordance with Art. 46 GDPR, exist.
It is possible that we acquire or sell the company or parts of the company or individual assets. Personal data may be transferred in connection with such a sale, merger, reorganization or similar event. In this case, your personal data will of course continue to be processed in accordance with this data protection information. The legal basis for such a transfer is a legitimate interest pursuant to Art. 6 (1) lit. f) GDPR in the effective implementation and further development of our business operations.
Your Rights
You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and a right to correction, blocking or deletion of this data. You also have the right to restrict processing and to object to processing.
You also have the right to have your data that we process automatically handed over to you or to a third party in a common, machine-readable format.
To exercise your rights, please contact us using the contact details above.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
Withdrawal of Consent
Some data processing operations are only possible with your express consent. You can withdraw your consent at any time. To do so, it is sufficient to send us an informal message by e-mail using the contact details provided above. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
RIGHT TO OBJECT
INSOFAR AS YOUR DATA IS PROCESSED TO PROTECT OUR LEGITIMATE INTERESTS, AS EXPLAINED IN THIS PRIVACY POLICY, YOU MAY OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE. TO DO SO, PLEASE CONTACT US USING THE CONTACT DETAILS PROVIDED ABOVE.
IN PRINCIPLE, YOU ONLY HAVE THIS RIGHT TO OBJECT IF THERE ARE GROUNDS ARISING FROM YOUR PARTICULAR SITUATION (ART. 21 (1) GDPR). AFTER EXERCISING YOUR RIGHT TO OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR THESE PURPOSES UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
IF THE PROCESSING IS FOR THE PURPOSES OF DIRECT MARKETING, YOU MAY EXERCISE YOUR RIGHT TO OBJECT AT ANY TIME (ART. 21 (2) GDPR) AND YOUR PERSONAL DATA WILL THEN NO LONGER BE PROCESSED FOR THE PURPOSES OF DIRECT MARKETING, REGARDLESS OF THE GROUNDS FOR THE OBJECTION.
Obligation to Provide Personal Data
The provision of personal data is not required by law or contract, nor are you obliged to provide personal data, however, the provision of personal information is necessary for the conclusion of a contract in that certain information is mandatory in order to conclude (and perform) a contract.
Automated Decision-Making
We do not perform automated decision-making, including profiling.
Retention and Deletion
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the storage periods provided for by law.
If the purpose of storage no longer applies or if a storage period provided for by law expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
Data Security
We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data we process against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.
Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders, inquiries or payment data that you send to us.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy from time to time so that it always complies with the current legal requirements or in order to implement changes to our services in the Privacy Policy, e.g. when introducing new services. The new Privacy Policy will then apply to your next visit.